New Patients

Welcome to our Clinic

To help you familiarise yourself with our clinic before you arrive here are some useful tips below.

  • A warm welcome is something we pride ourselves on.
  • In the reception area there are complementary drinks and magazines for your enjoyment while you wait.
  • Please feel free to fill in our patient questionnaire by printing the form at home (see links at the bottom of this page) and return to us at your convenience, or you can fill one in on your first visit but you will need to arrive a little earlier  than your appointment time in order to complete the form.
  • Please find below a running order of how your first visit will go with us. We hope this will help you understand what to expect on your visit.
  • Please feel free to contact us with any questions you may have. We are always willing to help and give advice where we can.
  • Our reception staff are Caroline and Vycci in Newquay, and Jane in Truro.

Your first visit

When you meet your chiropractor for the first time he/she will start with a discussion about you, your health and your reasons for asking for chiropractic help. As mentioned you will have to fill out a questionnaire which will ask you for information about your presenting complaint and your past health history. Some of the questions may appear irrelevant, but they are extremely important to your chiropractor. To ensure that chiropractic care is appropriate for your condition he/she needs to establish an overall health picture.

Your details are confidential. No one else will be allowed to see your notes without your permission.


Once your case history is complete, your chiropractor will examine you to confirm any early ideas about your problem. The examination will check your neuromusculoskeletal system (nerves, muscles and joints), but it may also be necessary to check other things such as your heart, lungs and abdomen to rule out other causes; this thorough check up is a normal procedure in a chiropractor’s clinic. At this initial consultation and examination it may also be decided you require an x-ray to confirm the examination findings and to see what state your spine is in before using manipulation.

Report of findings

Before treatment starts your chiropractor will tell you, in clear, simple terms what is wrong with you, what can be done about it and what you should expect when you receive your first ‘adjustment’. You might also be told about exercises or changes to your lifestyle or diet that may be beneficial, so that you can help yourself. A part of getting better is up to you, so please follow any instructions and advice carefully and completely.

You will also be advised of costs that might relate to your future care. It would be appropriate at this point for your chiropractor to tell you of any likelihood of a recurrence of your problem and possibly if there might be any need for ongoing supportive care. This is not an unusual situation for patients who have had joint injuries, as well as those who have long-term problems due to wear and tear to the joints.


Chiropractic treatment mainly involves safe, often gentle, specific adjustments, done by hand, to free joints in the spine or other areas of the body that are not moving properly. Most often, this requires a short thrust to a joint that can sometimes result in an audible ‘crack’, and may bring relief of symptoms as well as an increased feeling of well-being. The ‘crack’ is simply the sound of bubbles of gas popping in the fluid of the joint as the pressure is released.

There is, however, no instant cure, and some patients may experience temporary symptoms such as pain or soreness around the areas being treated. Spinal disc problems may appear to flare up in the early stages of treatment, and where there is already inflammation, your condition may seem worse to start with. Treatment to the neck may give a distinct light headedness, and very occasionally a short-lived headache. More than often none of these side effects are felt. Apart from the adjustment, your chiropractor may use a wide variety of techniques including ice, heat, ultrasound and exercises. If you have any questions about your treatment or any other issues please do not hesitate to ask.

Registration forms for new Chiropractic patients

Please click on the link below to download the relevant registration form.

New Patient Registration Form 2019

Please print it out and fill it in if you wish to at home. Once you’ve completed the form, please post it back to us or drop it in to one of our clinics. Our address details can be found on our contact page.

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